Systems Administrator

Mid-Senior Level
Ottawa
Full-time
, Remote Friendly

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Job Description

ADGA is hiring a full-time Systems Administrator to work on-site in the Operations and Planning section for our defence client. The Operations and Planning section provides a wide range of support to the other sections, including the development, update and maintenance of a wide range of IM/IT tools required to perform day-to-day operations. 

The System Administrator will be performing a range of IM/IT support tasks, including but not limited to the following:

  • Install, monitor, upgrade and maintain operating systems.
  • Install, monitor, upgrade and maintain hardware and software (e.g. virus detector software).
  • Work with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance.
  • Apply problem-solving skills to troubleshoot and resolve technical problems.
  • Ensure timely and reliable system administration procedures, including backup and recovery.
  • Analyze system performance and recommend improvements.
  • Provide support to end-users in a timely manner
  • Prepare and update an inventory of hardware and software.
  • Identify sources of supply for computer parts.
  • Write and edit standard operating procedures.
  • Create and maintain network accounts.
  • Provide network and Internet support to users in response to identified difficulties.

Qualifications

  • This role requires that the System Administrator have or be eligible for a PWGSC Secret clearance.
  • Must have a minimum of a college diploma in the field of computer science or computer engineering.
  • Must have a minimum of 5 years of combined experience, within the past 10 years, performing a
    minimum of 3 of the following tasks:
    • Installation
    • Maintenance
    • Backups
    • Restoration of computer servers.
  • Must have a minimum of 5 years of combined experience, within the past 10 years, performing a minimum of 3 of the following tasks:
    • Creating inventories for computer hardware
    • Updating inventories for computer hardware
    • Creating inventories for computer software
    • Updating inventories for computer software
  • Must have a minimum of 5 years of combined experience, within the past 10 years, in a corporate and/or Government-Wide Area Network environment, troubleshooting end users’:
    • Hardware technical problems; and
    • Software technical problems

Additional Information

Work-Life Balance  

We strongly support a healthy and productive work-life balance. This starts with a flexible approach to work, and policies designed to support employees through their day-to-day routines and major life events. For example, we offer a Maternity/Parental Top-Up (up to 52 weeks) and a Reservist Leave Top-Up (up to 180 days). 

Belong@ADGA  

ADGA continuously strives to integrate advanced Diversity, Equity & Inclusion (DEI) approaches and practices into our work culture. Our employee-based DEI Committee explores activities and invites discussions that foster an environment where all employees feel valued, respected, and heard.

Compensation  

Above and beyond our commitment to offer a competitive base salary, ADGA has a company-wide profit-sharing plan for all full-time and part-time employees.

Comprehensive Benefits and Total Rewards  

We offer a comprehensive benefit program, providing employees with the choice between base or enhanced plans. Depending on the plan, ADGA pays for Health & Dental, a Health Spending Account, Short-Term Disability, an Employee Assistance Program, and a Telemedicine service. Also offered: discounts on gym memberships, 5,000+ perks through Perkoplis, a Deferred Profit Sharing Plan, and access to a wide range of other employee-centric services and savings programs.

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